FREQUENTLY ASKED QUESTIONS FOR FUNDRAISING ORGANIZATIONS
VIEW FUNDRAISING BROCHURE
GETTING STARTED
HOW DO WE GET STARTED?
Contact us at fundraising@gracelovecandles.com. We would love to talk to you about our program. We’ll help you fill out the organization information, and get you set up to get started as soon as possible.
ARE THERE ANY UPFRONT COSTS TO MY GROUP?
With Grace+Candle Co. Fundraising there are no upfront costs. Once you are ready to get started, we provide and collate for each participant (seller): *Customized parent letter outlining sale dates and incentives *Order forms *Catalogs *Money envelopes
Note: Please note catalogs will take up to two weeks to receive takes. Please take this into consideration based on your tentative start date.
HOW MUCH PROFIT WILL OUR GROUP MAKE?
Grace+Love Candle Co. Fundraising offers great profit—no matter how much or how little you sell! There are no minimums. Your organization will retain 35% of your profits from what you sell.
HOW LONG SHOULD OUR FUNDRAISER LAST?
We recommend selling for 2 to 3 weeks. Be sure to include at least 2 weekends.
ORDERS & FULFILLMENT
DO WE TURN MONEY IN WITH THE ORDERS?
Yes you will submit your money with your order and Grace+Love will provide you consolidated report that shows total sales from both online sales and in person sales. Grace+Love will provide you the total amount owed to your organization. Please note all payouts from your fundraiser will take place within the first 10 days of the following month (so donations made in January will be sent to the nonprofits by February 10th).
IS THERE COST FOR SHIPPING?
Shipping costs do not apply to whole schools, groups with over 100 participants (sellers), or groups with invoices* over $3,000. (*Invoice = the amount billed to your organization; retail amount less your profit.)
WHEN WILL WE RECEIVE OUR ORDERS?
Your orders should be tallied, packed by seller, and delivered within three weeks of turning in orders.
HOW DO WE GET READY FOR DELIVERY DAY?
Send out notices to parents with dates and times for order pick up. (A Delivery Day Notice form is available on our website Organizer Tools.) Arrange for a distribution location. Cafeterias and gymnasiums work well for large groups. We recommend at least two adult volunteers are available during order pickup. (A Volunteers Needed form is available on our website Organizer Tools.)
DO WE HAVE TO SORT OUR OWN ORDERS?
All of your orders will be presorted by seller and will contain the original order form. This will be driven by completion of the consolidated order form available on our website Organizer Tools.
WHAT IF WE NEED MORE ORDER FORMS?
Congratulations your sale must be going well! If you need additional order forms simply email your representative and we’ll get some right out to you.
WHAT IS YOUR RETURN AND REFUND POLICY?
We ensure 100% satisfaction with our products and hope our candles bring you many hours of enjoyment. We take pride in the products we sell and offering great customer service is our priority. If you are not completely satisfied with your purchase, we will be happy to help you with a return or exchange. Contact us by emailing us at fundraiser@gracelovecandles.com.
DO WE HAVE TO COLLECT TAX?
Generally, if your organization is exempt from federal and state taxes, you will not have to collect sales tax on the sale of your fundraising products. But to be on the safe side, check your state’s fundraising regulations.
If you are a 501(c)(3) organization and if your fundraising product sale is conducted primarily with volunteers, you will probably not have to pay taxes on your profit. If you are not an IRS registered, tax-exempt nonprofit, you may have to pay taxes on your profits from your fundraising product sales. Check with a tax specialist and with your state.
ABOUT OUR PRODUCTS
WHAT MAKES GRACE+LOVE CANDLE CO. PRODUCTS SO GREAT?
We are certified by Leaping Bunny for being vegan friendly and cruelty free. We have passed rigorous quality assurance testing inclusive of regulatory compliance ensuring the quality of our products. We have debuted on the Home Shopping Network. Our products are gifted by fortune 500 companies and professional sports teams. Our products are carried all throughout the country and sold internationally in Italy, France, Germany, Ireland, and Scotland.
SALES ADVICE
HOW CAN WE INCREASE SALES?
The number one thing you can do to boost your sales…share with the community how the fundraiser will help achieve your goal. Highlight the reason your group is trying to raise money. Instead of focusing on the dollar amount, talk about how the proceeds will be used. For example, say you’re halfway to a new playground, rather than halfway to your goal of $10,000.
DO WE HAVE TO SELL DOOR TO DOOR?
We make the following recommendation to students/sellers: Please do not sell door to door without a parent. Sell only to people you know. Never enter a stranger’s home. Remember, most product fundraising sales are made to family, friends, co-workers, and online.
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G+L Fundraising Page
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